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Covid-19

We hope to answer your questions regarding corona virus and staying at Murex Resorts.

This page is being updated regularly.

COVID-19 Updates

The Indonesian Government is not currently issuing Visa On Arrival for overseas visitors. ‘Visit’ and ‘Temporary Stay’ visas are available and need to be applied for in advance from the Indonesian Embassy in your home country. Visitors must be fully vaccinated against COVID-19 and undertake an 3-day quarantine in an approved quarantine hotel – such as Murex Bangka. For information about Bangka Quarantine packages, please contact us.

 

Over the last year, our staff teams have received extensive training and education regarding COVID-19 and preventative measures and best practices. We have a comprehensive set of precautionary procedures in place which our staff has been following since the beginning of the pandemic – throughout which we have remained open and servicing the domestic market.

Reservations & Our Peace of Mind Booking Policy

We are looking forward to when travel restrictions are further relaxed and global travel is once again fully open. If you are planning a trip now, we have created a flexible COVID Period Booking Policy so that you can make your travel plans with complete peace of mind.

 

Valid for all new bookings until further notice:

  • No deposit needed to confirm a booking (FIT/ Groups). 
  • Free postponement for all Covid-19 affected trips. Postponement is valid for 2 years. 
  • Payment from Guest required 21 days prior to arrival.
  • Payment from Agent required 18 days prior to arrival.

(We will revert to our standard booking policy after COVID-19 travel restrictions are further relaxed, and will inform guests with reservations prior to doing so).

Our teams have undergone extensive training during our recent downtime and we have additional procedures in place, to ensure your comfort and safety without compromising on holiday enjoyment. You can view full details of our COVID19 resort procedures here and the DAN procedures for COVID Risk Mitigation here.

If you are in Indonesia

If you are in Indonesia and would like to join us for diving, snorkeling, active or adventure stays at Murex Bangka or Murex Manado, we are open (minimum numbers apply). We are enjoying incredible marine life, impressive wildlife and stunning natural beauty both on land and underwater. 

 

We are presently able to explore dive sites without other divers and enjoy topside scenery without other tourists – opportunities that we never expected and which we might never experience again. If you’d like to join us, please contact us to discuss your preferred dates, travel logistics and itinerary.

Stay up to date

Check the World Health Organisation’s latest updates, travel advice and FAQ’s on Corona Virus here: WHO Website

 

You may also want to check the CDC website and Travel FAQ’s here: CDC Website

 

Check back to this page for Murex Dive Resort updated information.

Contact Us

If you have any questions or concerns regarding an upcoming booking or making a future booking, contact us at: reservations@MurexDive.com

KEEP IN TOUCH

Dive, Snorkel and Explore More with us in beautiful North Sulawesi.

+62 811 4390 0091
reservations@murexdive.com
Murex Dive Resorts, North Sulawesi, Indonesia
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