Travel Practicalities and North Sulawesi FAQ’s
Visiting North Sulawesi in Indonesia is an exciting and unforgettable experience – the trip of a lifetime with phenomenal diving, stunning scenery, spectacular wildlife, and smiling friendly people wherever you go.
To assist in your travel preparation and stay at Murex Resorts we have put together a list of questions that we are frequently asked – if there is anything we have not included, just let us know!
FAQs: Travel to North Sulawesi
Our local airport is Manado International Airport (Airport Code: MDO) which is currently serviced three times per week (Wednesdays, Fridays and Saturdays) direct from Singapore by Scoot Air, the regional carrier of Singapore Airlines. There are also several daily non-stop flights from Jakarta and services from Bali.
It is around 1 hour by car from the airport to Murex Manado or 1 hour by car followed by a 20-minute boat ride to Murex Bangka.
If you are flying domestically before or after your stay, most airlines have a baggage allowance of 20kgs plus your carry-on bag. Some airlines allow an additional bag for dive gear. Excess baggage charges vary from airline to airline – check at the time of booking.
North Sulawesi has two seasons –one dry and one bringing more rain. The driest period is from the end of March until the end of November. The rain lowers the air temperature so this is a good time to visit for those who prefer cooler temperatures.
There are no covid related travel restrictions for entering Indonesia. Visitors are no longer required to show negative test results or proof of vaccination upon entry. (Updated 4th September 2023).
The currency in Indonesia is the Indonesian Rupiah – IDR. We can accept cash payments in IDR, USD and Euro. However, please be advised that foreign notes should be clean, new, and crisp. Indonesian banks and money exchangers will not accept old notes or notes which are damaged in any way. We also accept credit cards (Visa and Mastercard) please note there is a % fee for credit card payments in Indonesia.
There are also ATMs at Manado Airport and in Manado town center.
If you are planning to bring duty-free into Indonesia with you, the current limits apply (September 2023):
Tobacco: 200 cigarettes or 25 cigars or 100 grams of tobacco.
Alcohol: 1 liter
Perfume: A reasonable quantity
Indonesia operates on a system of 220v/50Hz electrical outlets for 2 pin plugs. At Murex Bangka, electricity is available 24 hours a day (not including Air Conditioning). Additional power for Air Conditioning runs from 5pm – 7am.
At Murex Mando, full power is available 24/7.
We cater to a wide range of special dietary requirements, including vegetarian, vegan, lactose intolerant, gluten-free, food allergies, and any personal preferences – please let us know in advance so we can be prepared on your arrival day.
Both Murex Manado and Murex Bangka have small shops, which sell basic toiletries (shampoo and shower gel is provided in your room), snacks, souvenirs, and some dive accessories.
There are several hospitals in Manado, including Siloam Hospital which is an international hospital with English-speaking doctors.
We offer free Wi-Fi at both resorts but please be aware that Wi-Fi in North Sulawesi can be much slower and less reliable than you may be used to at home.
The official language of Indonesia is Bahasa Indonesian with most areas having a local dialect. Here in North Sulawesi, the dialect is “Manadonese”. Staff at Murex Resorts speak English and Indonesian. We also have staff who speak German and several other languages.
If you are taking any prescribed medication make sure you pack enough to last the duration of your trip. If you are taking a dive course and are taking medication you will need a doctor to confirm in writing that you are “fit for diving”.
Here is a list of items that we recommend packing for your trip to Murex Resorts:
Sunscreen, factor 50 plus*
Clothing – lightweight and light-colored long pants and sleeves for evenings
Any snacks or treats that you can’t survive without
Rechargeable batteries and charger
We have a small library selection of books in each resort – but you may want to bring something of your choosing
2 pin plug adaptor*
(*available in our gift shops – if you have specific needs, let us know prior to arrival and we can let you know if your item(s) are available)
There is a recompression chamber for divers in Manado.
In North Sulawesi, the majority religion is Christian which is evidenced by churches on almost every street. Christianity in Indonesia is defined as being either Catholic or Protestant.
Souvenirs and Shopping
Our gift shops at Murex Manado and Murex Bangka have a small selection of locally crafted souvenirs including sarongs, jewelry and handicrafts. If you are taking a land tour during your stay there may be opportunities to make purchases and our guides will help with the bargaining! Manado has several large, modern shopping malls (with fixed prices) for those who enjoy shopping.
The international dialing code for Indonesia is +62 (without the first 0 of the phone number you are dialing). Mobile coverage is usually good at both resorts.
North Sulawesi is located in the Indonesian Central Time zone which is GMT+8 and known as WITA.
While a tip is not expected, if you’d like to leave a gratuity for our staff we will provide you with an envelope which will be placed in the resort tip box. Tips are divided across all employees – because they all contribute to your stay in different ways. We ask that you refrain from tipping individual members of the team to avoid compromising them.
Murex Resorts are located close to the equator in the tropics. It is generally humid and there are mosquitoes. There are cases of malaria and dengue fever in North Sulawesi, so we recommend you bring plenty of repellents and appropriate clothing. You may want to consult with your doctor before your trip for the most up-to-date advice on anti-malarial drugs, as well as other recommended vaccinations.
Visas and Passports
– Over 43 countries are eligible for a 30-day tourist visa on arrival – check with your embassy if your country is included.
– When you enter Indonesia, make sure that you have at least one clean page in your passport and your passport must have at least 6 months of validity remaining on it. You may also be required to show your ticket for onward travel leaving Indonesia.
– A visa on arrival currently costs IDR 500,000 (approx. USD $38 / €35) this can be paid in cash at the airport or by credit card.
Tap water in Indonesia is not drinkable – we provide unlimited drinking water and encourage you to drink plenty on a daily basis to avoid becoming dehydrated. This is especially important for divers.
North Sulawesi enjoys temperatures of 28 to 30 degrees Celsius (82 to 86 degrees Fahrenheit) year-round and a 3mm wetsuit is sufficient for most divers. There are occasional cooler thermoclines around October to December.
Should you have any queries that remain unanswered, please don’t hesitate to get in touch with our affable team at: email@example.com.
We hope this was useful information and look forward to welcoming you to Murex Resorts in North Sulawesi soon.